Godot edizioni - castellammare di stabia logo

 Edizioni Godot

corso De Gasperi 105

80053 Castellammare di Stabia (NA) - Italia
Tel. / Fax +39 081 870 70 60 - e-mail info@godotedizioni.it

P.IVA 08645201214 ​​

The right of Withdrawal

Under the New European Directive 2011/83 / EC on Consumer Rights (CDR), the customer has the right to withdraw from the purchase contract for any reason, without the need to provide explanations and without any penalty.

To exercise this right, the customer must send a communication to Godot Edizioni within 14 working days from the date of receipt of the goods. This communication must be sent by registered letter with acknowledgment of receipt, addressed to:

Corso De Gasperi 105
80053 Castellammare di Stabia (NA)

Once the aforementioned notice of withdrawal has been received, the Customer Service of Godot Edizioni will inform the customer of the instructions on how to return the goods that must arrive at our stores within 14 days from the authorization.

The right of withdrawal is however subject to the following conditions:

1. The law applies to the product purchased in its entirety; it is not possible to exercise withdrawal only on part of the product purchased.

2. According to the law, the shipping costs related to the return of the asset are charged to the customer.

3. The shipment, until the certificate of receipt in our warehouse, is under the full responsibility of the customer.

4. Godot Edizioni is not responsible in any way for damage or theft / loss of goods returned by uninsured shipments.

5. In the event of damage to the goods during transport, Godot Editions will inform the customer of the event (within 5 working days of receipt of the goods in their stores), to allow him to lodge a complaint against the courier chosen by him and obtain the reimbursement of the value of the asset (if insured). In this case, the product will be made available to the customer for his return at the same time canceling the request for withdrawal.

Godot Edizioni will refund to the customer the full amount already paid, within 30 days from the return of the goods, by means of a transfer of the amount charged to the credit card or by bank transfer. In the latter case, it will be the customer's responsibility to provide the bank details on which to obtain the reimbursement (ABI Code - CAB - Current Account of the invoice).

The right of withdrawal is totally lost, due to the lack of the essential condition of integrity of the goods (packaging and / or its contents), in the cases in which Godot Edition ascertains:

to. The lack of the external packaging and / or the wrapping containing the purchased product (Eg Books, Maps etc.)

b. Damage to the product for reasons other than transport.

In case of forfeiture of the right of withdrawal, Godot Edizioni will return the purchased good to the sender, charging the same shipping costs.

1. Replacement Products

Godot Editions intends to provide Customers with the possibility to replace the Products purchased through the Website.

To obtain the replacement of a product, follow the procedure indicated below.

The customer who is not completely satisfied must keep all the documentation related to the delivery and the product in its original packaging and contact Godot Edizioni immediately by e-mail at the following address: ordini@godotedizioni.it

The Product to be replaced must be received, in normal condition, at the following address: Editions Godot - Corso De Gasperi 105 - 80053 Castellammare di Stabia (NA). The evasion of the new order is subject to the availability of the requested Products.

The shipping costs related to the return of the product are charged to the customer.

The replacement product will be sent to the customer by courier without additional shipping costs.

2. Defects of conformity

In case of conformity defects of Products sold by Godot Editore through godotedizioni.it, the Customer must immediately contact the e-mail address ordini@godotedizioni.it

The sale of the Products is subject to the legal guarantees provided for in articles 129, 130 and 132 of the Consumer Code. The Customer has the right to the restoration, without expenses, of the conformity of the goods through repair or replacement or to an appropriate reduction of the price or the termination of the contract. The Customer loses these rights if he does not report to Godto Edizioni the lack of conformity within two months from the date on which he discovered the defect. The direct action to assert the defects not dolorously concealed by Godot Editions is prescribed, in any case, within twenty six months from the delivery of the goods.

3. Errors

The information relating to the Products provided on the Website is constantly updated. However, the complete absence of errors can not be guaranteed.

Godot Edizioni reserves the right to correct errors, inaccuracies or omissions even after it has been sent an order and also to change or update information at any time without prior notice.

4. Applicable law and competent court These General Terms and Conditions are governed by Italian law and must be interpreted in accordance with Italian law. For disputes arising from the interpretation, validity and / or execution of these General Conditions the mandatory territorial jurisdiction will be that of the judge of Salerno.5. Contacts For further information, please write to the following e-mail address: info@godotedizioni.it

Edizioni Godot

corso De Gasperi 105

80053 Castellammare di Stabia (NA) - Italia
Tel. / Fax +39 081 870 70 60 - e-mail info@godotedizioni.it

P.IVA - C.F.  - Coordinate bancarie  - IBAN: IT

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